If you don't know the answer to this question, please contact your operator. We would be really sad if you could not use our SIM, and we cannot offer refunds on it.
French attendees: Most phones in France are locked when sold, but you can legally unlock your phone for free (as in beer) after 3 months (or before, but then you have to pay), just by asking your provider. It takes about 48 hours. Call the customer service, the process is easy: Orange: 3970, SFR: 900, Bouygues Telecom: 614. More infos here and here.